Please review the following message returned by the help desk:
You have no license for using PerlDesk! DBI connect('support_perldesk:127.0.0.1','support',...) failed: Access denied for user 'support'@'localhost' (using password: YES) at lib/PerlDesk/App.pm line 766
Compilation failed in require at lib/PerlDesk/App/License.pm line 3.
BEGIN failed--compilation aborted at lib/PerlDesk/App/License.pm line 3.
Compilation failed in require at lib/PerlDesk/App.pm line 17.
Compilation failed in require at (eval 3) line 3.
...propagated at /usr/lib/perl5/5.8.8/base.pm line 94.
BEGIN failed--compilation aborted at lib/PerlDesk/App/KB.pm line 4.
Compilation failed in require at kb.cgi line 25.
You may go back and try to correct the problem, or report the problem to the webmaster